1. Who controls your data
tethub is the controller of personal data processed through the Service, unless a specific feature identifies another controller. Privacy questions: support@tethub.co.
2. What we collect
Account & profile
- Name, username, email, phone number (if provided), password hash, campus affiliation, and profile details you choose to add.
- Stable provider identifiers when you use Google or Apple sign-in (see section 3).
Activity on the Service
- Posts, comments, likes, follows, listings, housing requests, event interest, messages metadata, searches, and saves.
- Transaction and promotion records when you use paid features (payment card data is handled by payment processors, not stored by us in full).
Device & technical data
- IP address, browser/app type, device identifiers, approximate location derived from IP or campus selection, crash logs, and performance diagnostics.
- Cookies and similar technologies — see our Cookie Use notice.
Support
- Information you send to support, including screenshots or attachments you choose to provide.
4. How we use data
- Create and secure your account, authenticate sessions, and prevent abuse.
- Show campus-relevant feed, shop, housing, and event experiences.
- Enable messaging, notifications, and recommendations you may find useful.
- Process payments and run advertising/promotion features you opt into.
- Improve product quality, measure funnel and performance, and debug issues.
- Comply with law, enforce our Terms, and protect users from fraud or harm.
- Send service messages (security, policy updates). Marketing emails only if you opt in or as otherwise allowed by law — you can unsubscribe.
5. Legal bases
Depending on your location, we rely on one or more of the following:
- Contract — to provide the Service you requested (account, listings, chat).
- Legitimate interests — to secure the platform, prevent fraud, understand product usage, and improve features, balanced against your rights.
- Consent — where required (for example certain cookies, marketing, or optional data sharing). You may withdraw consent without affecting prior lawful processing.
- Legal obligation — when we must retain or disclose information to meet applicable law.
For users in Nigeria, we process personal data in line with the Nigeria Data Protection Act (NDPA) and related rules. For users in the EEA/UK, GDPR/UK GDPR concepts of controller, rights, and lawful bases also guide our practices where they apply.
7. Retention
We keep personal data only as long as needed for the purposes above: while your account is active, plus a reasonable period afterward for backups, dispute resolution, security logs, and legal compliance. You may request deletion; some records (for example payment invoices or fraud logs) may be retained longer where required.
8. Security
We use administrative, technical, and organisational measures appropriate to the risk (encryption in transit, access controls, hashed passwords, monitoring). No method of transmission or storage is 100% secure; please use a strong unique password and report suspected compromise immediately.
9. Your rights & account deletion
Subject to applicable law, you may have the right to:
- Access a copy of your personal data.
- Correct inaccurate data.
- Delete data or request account erasure (including accounts created with Google or Apple).
- Object to or restrict certain processing.
- Withdraw consent where processing is consent-based.
- Data portability for data you provided, where technically feasible.
- Lodge a complaint with your local data protection authority.
To exercise these rights, use in-app settings where available or email support@tethub.co. We may need to verify your identity before fulfilling a request. Account deletion requests are typically completed within a reasonable period after verification.
10. Children
The Service is not directed to children under 16 (or a higher age required locally). If you believe a child has provided personal data, contact us and we will take appropriate steps to delete it.
11. International transfers
We may process data on servers or with vendors located outside your country. Where required, we use appropriate safeguards (such as contractual protections) for cross-border transfers.
13. Changes
We may update this Policy periodically. Material changes will be highlighted by updating the date above and, where appropriate, additional notice. Continued use after changes take effect constitutes acceptance where permitted by law.
14. Contact
Privacy requests: support@tethub.co · Help & Support · Terms of Service.
3. Sign in with Google & Apple
When you choose Continue with Google or Continue with Apple, you are redirected (or prompted in-app) to authenticate with that provider. With your authorisation, we receive only the information needed to create or sign you into a tethub account.
Google
sub), plus basic profile fields Google returns for the OpenID scopes we request (openid email profile).Apple
sub), email (or a private relay address if you use Hide My Email), and — on first authorisation only — the name you choose to share.Account linking, deletion & control